Mission Statement

Our mission statement

The Hungerford Surgery is a well established general medical practice. We strive to work in partnership with our patients to provide the best quality healthcare in a safe and supportive environment.

Vision

To provide the highest achievable standard of care and treatment by well trained and motivated medical, nursing and multi-disciplinary staff working within local and national regulation, standards and evidence based guidance.

Core values

Caring

• To treat all with kindness and empathy
• To respect patient’ s dignity and privacy
• To involve patients and their families in decisions about their care and treatment
• To treat all equally and fairly and respect diversity at all times

Safe

• To maintain a safe and health promoting environment
• To assess and respond to needs of our patients
• To provide an appropriate range of high quality and cost effective services
• To identify the adults and children at risk and protect and support them
• To adequately review and investigate significant events, complaints and feedback

Team work

• To have effective and compassionate leadership
• To value the contribution of each team member
• To work in co-operation with other teams
• To build a safe and supportive environment for our staff
• To speak and act truthfully and be accountable for our actions

Learning and improving

• To be a learning organization and provide learning opportunities for relevant students
• To continuously learn, develop and improve our services

Culture

To nurture a culture which is open, friendly and forward-looking